1

Patient owners call central emergency number.

By entering the postcode, tino24/7 can check which practice can be reached most quickly for emergency services.

The actual route is checked.

An individual greeting from the practice informs the caller about payment methods and more.

2

The caller is connected.

If the connection cannot be established, the nearest clinic or a background service can also be called.

The call is automatically documented.

This will allow the veterinarian to call you back later.

In the background, the emergency service organizer can adjust the emergency service times, plans and telephone numbers at any time.